Help! My car has been towed...

To locate your towed vehicle you can contact the City of Chicago Auto Pound Headquarters at (312) 744-4444.

If your vehicle was towed due to outstanding parking ticket debt, contact Customer Service at (312) 744-PARK(7275).
Find the location of a City Towed Vehicle

Payment
Payment is made directly at the pound unless your vehicle was towed pursuant to parking ticket debt. If so, you must visit one of our payment centers.
Tow fee:
Towing and storage charges must be paid either in cash or by VISA, MasterCard, Discover, American Express or Diner's Club. Checks or money orders are not accepted.

Pursuant to the Municipal Code of Chicago (9-92-080 M.C.C.), such charges are as follows:

Towing: $150 for vehicles under 8,000 pounds, $250 for vehicles with a gross weight of 8,000 pounds or more.

Storage: $10 per day for the first 5 days then $35 per day every day after the 5th day for vehicles under 8,000 pounds, $60 per day for the first 5 days then $100 per day every day after the 5th day for vehicles with a gross weight of 8,000 pounds or more.

Consequences for Non-Payment
If your vehicle is towed to a City Auto Pound and no interest or action is taken to retrieve it, the pound will take their own action. The pound will keep a vehicle on premises for 15 days before the vehicle is eligible for auction or destruction. The registered owner is notified by certified mail of the impending action.
Note: The signing over or involuntary surrender of your vehicle to the City does not waive or decrease your outstanding debt owed the City.