Animal Control

Animal Control
2741 South Western Avenue
Chicago, Illinois 60608
Telephone:
(312) 747-1406
Facsimile:
(312) 747-1409
TDD:
(312) 744-2956

The Animal Care and Control Commission receives 60,000 to 65,000 calls a year from the general public, half of which will be for service and the other half for general information ("I lost my dog what should I do?" "I can't find my cat where should I go?"). An additional 10,000 calls involve animal complaints, of which 5,000 are bite cases to be processed by the Commission.

Approximately 37,000 calls relate to stray and dangerous animals, of which 30,000 will necessitate retrieval and impoundment. The telephone calls requiring service come through the computerized Mayor's Office of Inquiry and Information service request system directly to the dispatcher; calls then are prioritized.

The highest-priority calls involve injured animals on the public way, vicious dogs on the public way or requests for assistance from the Chicago Police Department.